Frequently Asked Questions
Before contacting us, please browse our FAQ.
How can we contact you, or you contact us?
By email, telephone, mail or fax. If you furnish us with your email or a phone number we will reminder of your dental appointment 24 hours in advance. We can even send text message and email reminders.
How can I pay for treatment?
We are happy to accept most methods of payment; cash, debit and credit cards are all welcome. We can also assist you with financing your treatment with affordable monthly payments through Care Credit finance. We would politely request that your account is settled in full after each appointment.
What insurances do you accept?
We accept all insurances that allow you to chose your dentist. We are also a preferred provider for the following insurances: Delta Dental, Regence, Premera, Metlife, Aetna, Assurant, and Cigna. Please call the office for specific details.. We do not accept any managed care, HMO, DMO plans that place limits on your dental care. We also accept Apple Health insurance for patients younger than 19 on a limited basis. Please also see the New Patients page.
What dental procedures do you do?
We are a general and cosmetic dental office and thus provide a complete dental care for you and your family. We do cleanings, fillings, cosmetic procedures, crowns, bridges, implants, root canals, extractions, wisdom teeth, night guards, mouth guards, athletic guards and orthodontia. Please see a complete list on our services page.
What happens if I am unable to make an appointment?
We request 48 business hours notice when canceling an appointment to avoid a charge being made. Due to the increasing high demand for appointments we feel it necessary to levy a charge for any missed appointments / cancellations of less than 48 hours notice. We charge $50.00 an hour on weekdays and $100.00 on Saturdays without 48 hours notice.
What happens if I have dental pain when the practice is closed?
We operate an “on call” emergency service at the weekend and holidays. If you require this service please contact us for details of operation of this service and to obtain the cell phone number of Dr. Aulakh. We typically charge $150.00 an hour on top of any dental procedure costs.
What happens if I have dental pain and I don't have an appointment?
If the emergency is during our regular office hours, please contact us. We will make our best effort to see you on the same day.